Help - Inviting Your Friends

Invite Your Friends / Tell-A-Friend

"Invite Your Friends / Tell-A-Friend" is a feature that allows players to send their friends invitations to join SkillGround. Premium account holders / Player's Club members who send out invites will receive a $10 Game Credit if the invited player registers for a Premium Account / Player's Club Account. Basic account holders who send out invites will receive a "Pending" deposit of $10 Game Credit if the invited player registers for a Premium Account / Player's Club Account, user can redeemed the pending $10 Game Credit once their account has been upgraded to Premium / Player's Club members. Invited players who register for a Premium Account / Player's Club Account and make a deposit also receive a $10 Game Credit, in addition to the first deposit promotion.

To invite your friends, go to the “My Account” section of the SkillGround site:

• In the menu, select “Invite Your Friends.”  The player will see a screen that allows them to enter the names and email addresses of up to 5 friends.
• The screen will also include a personal email message to be sent out with the invitations.  The player can either use the default message, or type in a new personal message up to 500 characters long.
• Once the names, addresses, and personal messages have been specified, click on the “Send Invite” button.  SkillGround will then confirm that an invitation email has been sent to the friends invited. 

My Referrals

Once players send out their invites, they will be redirected to the “My Referrals” section of “My Account.”  This is a screen that displays the status of all the invitations sent out, thus allowing players to keep track of the friends they have referred to SkillGround.

The “My Referrals” screen will list all the people sent invitations to join SkillGround, as well as:

• My Referrals - The email address of the friend you invited to join SkillGround.
• Registered - The date the account was registered.
• Alias - The referral's username.
• Qualified - "Yes", if your friend has successfully deposited funds into their Premium Account / Player’s Club Account as a result of your invitation. "No", otherwise.
• Credit Issued - The amount of Game Credits deposited into your account as a result of your referral.

Tell-A-Friend / Invite Your Friends FAQs

“Referring Friend” is the person telling a friend.
“Invited Friend” is the person being told about SkillGround.com.

Who is eligible for the Tell-A-Friend Program?
The Invited Friend must be new to SkillGround.com and must not already have an account at SkillGround.com under any other name or alias. Players are only permitted to have one (1) account at SkillGround.com.

How do I receive my game credits for inviting a friend?
To receive $10 in SkillGround Game Credits for inviting a friend, you must be a registered Premium Account / Player's Club Account member. Basic members will receive a "Pending" $10 game credit deposit, this deposit can only be claimed once the account is upgraded to Premium Account / Player's Club Account member.

How does my friend receive his/her Game Credits?
The Invited Friend must create a Premium / Player’s Club Account and then make a deposit in order to receive the $10 in SkillGround Game Credits. The Invited Friend must click on a link within the invitation email to create their Premium Account / Player’s Club Account, or register with the email address that you sent the invitation to, otherwise the referral cannot be tracked and game credits cannot be awarded.

My Friend Signed up for a SkillGround Account, but I Didn’t Get My Referral Bonus.  Why?
There could be several reasons for this.  First, your friend may not yet have made a deposit to upgrade from a Basic Account to a Premium / Player’s Club Account.  Referring Friends (and Invited Friends) do not get a bonus under this program until the Invited Friend has successfully made a deposit.
Your friend may also have been a pre-existing SkillGround customer when you sent them the invitation.  This bonus is only available for new players who create accounts at SkillGround.
Your friend may also have created a SkillGround account using a different email address than the one to which you sent the invitation.  SkillGround can only track players if they either click on the link in the message sent to them through the Invite Your Friends / Tell-A-Friend form or if they sign up with the same email address to which you sent the initial invitation.
Your friend may also have created their SkillGround account more than 30 days after you sent them the invitation – in order to receive credit for your friend joining, they must sign up for an account within 30 days of you sending them the invite.
Finally, someone else may have also invited the same person to join SkillGround and received Game Credits for inviting them,  SkillGround will only give one Referring Friend credit for new Invited Friends.  In cases where an Invited Friend has not yet created an account, but has received more than one invitation, if the Invited Friend creates an account by clicking on the link in an invitation, SkillGround will give credit to the Referring Friend who sent that invitation.  If an Invited Friend does not click on the link in the invitation, but instead opens an account with the same email address as used in sending out an invitation, SkillGround will give credit to the Referring Friend who sent out the most recent invitation to that email address,

How Many Friends Can I Invite?
You can invite as many friends as you like!  There is no limit to the number of friends you can refer using this feature.  Please note, however, that our Code of Conduct strictly prohibits sending spam to other individuals in order to attract new users to SkillGround.  The Code of Conduct specifically prohibits the use of the Invite Your Friends / Tell-A-Friend feature to send unwanted invitations, and by using this feature, you represent that you have your friend’s consent to provide SkillGround with your friend’s name and email address. 

How Will You Use My Friends’ Email Address and Name?
As described in our Privacy Policy, if you use the Invite Your Friends / Tell-A-Friend feature, SkillGround will use your friend’s name and email address to send them an invitation to join SkillGround.  If your friend does create an account, we will use this information to confirm that you had invited them and to create a new account at SkillGround.  We do not use the information that you provide about your friends for any other purpose.

If you have any questions about referrals, please contact customercare@skillground.com.